Shipping Policy

Shipping Methods:

All orders from the countries below are Free Standard Shipping now: 

China, Hong Kong Special Administrative Region of China, Israel, Japan, Russia, Singapore, South Korea, Thailand, Austria, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal , Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Australia, New Zealand (16/17 regions), Canada, United States

Orders are shipped to worldwide. All orders are shipping from China/USA warehouse unless specified otherwise.

We will ship your orders via Chinese Global Postal Service when order shipped from China warehouse.

Enjoy savings on shipping time and cost by following these tips!

Handling Time:

Orders are shipped out within 1-2 business (working) days, Monday through Friday. These exclude any holidays and weekends.

Delivery Time:  2-3 weeks more or less when the shipping goes well, badly you may wait 1-2 months when unexpected situation happed.

Please note that during the holiday seasons, delivery may be delayed due to high volume.

Duty & Tax

Prices do not include taxes. Taxes are paid by buyer.

Each country has different rules concerning import duties and taxes. Often, there may not be a charge, but there is also the chance that upon arrival the customer will be charged duties/taxes; in which case the customer is responsible for the extra charges.

If you need assistance, please Contact Us.

Warm Tips:

If the address you provided us is undeliverable, we may contact you to verify your address for reshipment. However, you are responsible for the shipping charges, any duties, taxes and/or customs charges that are incurred on the package for both the original and the re-delivered shipment.

A complete and correct shipping address is essential. If you have any questions, please do not hesitate to contact us via email gogobird@hanwang.com.cn.

Sorry we can't provide a Global Expedited Express Shipping now, please contact us if you need that service. 

Global Expedited Express Shipping is the fastest way to ship your product globally. It typically takes 3 - 4 business days (5-7 week days) to arrive and is carried by one of the following global express shipping companies: DHL, UPS, FedEx, and TNT.

The only drawback of Global Expedited Express Shipping is that it comes with a minimal charge of USD $100-150 per package additional according to your nation and address.

Finally please also contact us through gogobird@hanwang.com.cn if you want use Global Expedited Express Shipping to get your orders faster than standard shipping, we will process your order especially.